Frequently asked questions

We are a warehouse and logistics partner in China for overseas importers. We collect or receive your goods, check them, store them, palletize them, load containers and arrange international freight.

No. You buy from your suppliers as usual and give them our receiving address and your shipping marks.

There is no minimum quantity and no long-term contract. We handle single cartons as well as full containers.

In Suzhou, Yiwu and Shanghai in the Yangtze River Delta, and Guangzhou and Shenzhen in the Pearl River Delta.

All warehouse services are published with a unit price. The online calculator shows each line of your estimate, and your written quote confirms it.

Freight prices are indicative because carrier rates change with the market. The current rate and its validity are confirmed in your quote.

Prices are based on CNY and can be displayed in EUR, USD, GBP, CHF, AUD, CAD, RUB and AED. The payment currency is agreed in your quote.

We count, weigh and measure your goods against the packing list and report differences before shipment, so booking and customs data are correct.

Yes. We offer visual carton checks, unit checks and AQL sampling to your checklist, with a photo report.

Euro, US and Australian wooden pallets heat-treated to ISPM 15, as well as plastic export pallets, built to your height and weight specifications.

Yes. We receive and unload 20′, 40′ and 40′ HC containers and can store or redistribute the goods.

To Europe and Russia: sea, rail, air and road. To the USA, Canada, Australia and the Middle East: sea and air.

As a guide: sea 35–45 days, rail 18–26 days, road 14–22 days and air 4–7 days, depending on departure and the final destination.

Import clearance is usually handled by your customs broker. We provide the documents required and can quote delivery with clearance through our freight partners.